Miner Thought maps out complex interactive experiences for companies and start-ups who lack in house UX Leadership. We may take on all aspects of the process including project management to launch or a portion of the process such as creating documentation (BRDs or Wikis or Confluence pages), information architecture (IA), wireframes or even user interface high-fidelity design (UI).
We live for clear and clean documentation with in depth exploration into how it should work before considering how it should look. This starts with investing time up front with research, discussion and mapping out clear flows to create your architecture (user, action, data, integrations, macro and micro systems and site maps).
Our UX Process Puts Effort In The Upfront
- Listen: interviews, conversations & research
- Understand: learn the user profiles or create profiles and user stories
- Map: Journey mapping (consumer CX flows, data flows, action flows, flows, KPIs & metrics)
- Detail: List known, discovered and assumed (unvalidated) issues
- Think: Concept & present general strategies and ideas
- Document: Build living requirement documents and information hubs (BRD/Wikis/presentations)
- Architecture: Build maps (Site maps, IA flows, page flows)
- Structure: Create wireframes (Paper & low-fidelity digital)
- UX: Create linear click through prototypes
- Validation: Audit, test & rework solutions
- Design: Create or direct high-fidelity UI design
- Hand off: Create or direct asset package & update documentation for dev
- Oversee & QA with Dev to launch
